Frequently Asked Questions 

See answers to our most frequently asked questions regarding records and document retention software, records retention schedule consulting and information governance.​

Software & Consulting

Can you tell me about the iGMapware technology?


iGMapware is a cloud-based software solution. It’s affordable, flexible, secure and scalable. It requires no installation or on-site maintenance. Software updates are immediately available upon release. Our patented software is highly configurable. You can deploy iGMapware without technical support from IT and have your users up and running in a matter of days.




How do I know that iGMapware is secure in the cloud?


iGMapware is hosted at a SSAE 16 and SOC compliant hosting location. The system is backed up daily at a site located more than 1,000 miles from the hosting location.




In addition to iGMapware software, what other services are available to me?


Please refer to our Consulting Services page for a range of options.





Implementing iGMapware

What types of businesses implement and use iGMapware?


Our clients range in size from global Fortune 500 companies to public agencies. Companies across the board in highly regulated industries, including healthcare, manufacturing, oil and gas, utilities, financial, transportation and local, state and federal government use our software and consulting services. Despite the differences in size and industry, our clients share a common vision. They want to create an information governance and records management practice that is data-driven and pragmatic. IGMapware empowers our clients to easily collect, maintain and mine data about their information assets, so they can get the insights they need to be effective.




Can I implement iGMapware in stages?


Yes, you can implement iGMapware at your own pace. For example, you can use iGMapware to initially collect a few fields of data. Then, over time, you can collect additional data points to provide deeper insight and analysis. Or, you can start with a more comprehensive approach. It’s entirely up to you. iGMapware is easy to implement and modify.





Maintaining iGMapware

How easy is it to keep my iGMapware database up-to-date?


The iGMapware database is designed to make it easy to keep your data evergreen. The same features that make it easy for your users to populate your inventory make it easy for them to provide updates. Our clients in highly regulated industries often elect to update their information inventory incrementally and in real time. Clients with less regulatory burden often follow a quarterly, semi-annual or even annual update process. Regardless of which frequency makes sense for your organization, if you’ve set up iGMapware’s workflow, the software will capture every change and route it for review. Because iGMapware is tracking each activity and approval along the way, you’re always in the know.




What kind of staff resources do I need to keep my iGMapware database up-to-date?


Very few. You will need to assign an internal iGMapware administrator. After the initial setup, this person’s time commitment is typically several hours per month. It depends on the:

  • Size of your organization
  • iGMapware features you’re using
  • Total number of iGMapware users who have been designated to participate in your inventory and approval processes
  • Your business users and IT system owners also will need to provide a little time — typically, a few hours a month. It depends on how frequently they’ll update your iGMapware database.
We can help you project your administrative needs, so you’re setting your team and organization up for success. If you don’t have the internal resources, request a quote to have iGMapware assume the administrative responsibility for you.





Pricing

Can you tell me about the iGMapware technology?


iGMapware is a cloud-based software solution. It’s affordable, flexible, secure and scalable. It requires no installation or on-site maintenance. Software updates are immediately available upon release. Our patented software is highly configurable. You can deploy iGMapware without technical support from IT and have your users up and running in a matter of days.




How do I know that iGMapware is secure in the cloud?


iGMapware is hosted at a SSAE 16 and SOC compliant hosting location. The system is backed up daily at a site located more than 1,000 miles from the hosting location.




In addition to iGMapware software, what other services are available to me?


Please refer to our Consulting Services page for a range of options.





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